HOW DO I SETUP MY ONLINE SHAKA MOBILE MY ACCOUNT?

Call us (toll free) on 1-877-432-4252 to setup your account, you will be provided with a user name and secure password, which can be used to access your online account where you can view your account information, call history and much more at anytime.

HOW DO I MAKE AN INTERNTIONAL LONG DISTANCE (ILD) CALL?

From your Shaka Mobile handset, dial 612 216 0083, there is no need to enter a pin, your number will be automatically recognized, you will hear a voice recording informing you of your remaining balance, enter the number you wish to call including the country code, for example to call Kenya, enter 254 xx xxxxxxx. 

HOW MUCH DOES THE SERVICE COST?

Refer to our rates and plans section here. 

WHICH NETWORK DOES SHAKA MOBILE USE?

Shaka Mobile uses the Sprint PCS and Verizon Networks. 

HOW DO I TOP-UP MY SHAKA MOBILE PHONE?

Customers can purchase Shaka Mobile airtime at any of our authorized dealers, click here for details, or by adding the autotop feature on your Shaka Mobile My Account.

IF I BUY A SHAKA MOBILE PHONE, CAN I KEEP MY OLD PHONE NUMBER?

Yes, Shaka Mobile offers new customer mobile number portability, meaning you can bring your existing number with you,when you join Shaka Mobile.

HOW DO I SETUP MY ONLINE SHAKA MOBILE MY ACCOUNT?

Call us (toll free) on 1-877-432-4252 to setup your account, you will be provided with a user name and secure password, which can be used to access your online account where you can view your account information, call history, and much more at anytime.

HOW DO I MAKE AN INTERNTIONAL LONG DISTANCE (ILD) CALL?

From your Shaka Mobile handset, dial 612 216 0083, there is no need to enter a pin, your number will be automatically recognized, you will hear a voice recording informing you of your remaining balance, enter the number you wish to call including the country code, for example to call Kenya, enter 254 xx xxxxxxx.

WHICH NETWORK DOES SHAKA MOBILE USE?

Shaka Mobile uses the Sprint PCS and Verizon Networks.

HOW DO I TOP-UP MY SHAKA MOBILE PHONE?

Customers can purchase Shaka Mobile airtime at any of our authorized dealers, click here for details, or by adding the autotop feature on your Shaka Mobile My Account.

IF I BUY A SHAKA MOBILE PHONE, CAN I KEEP MY OLD PHONE NUMBER?

Yes, Shaka Mobile offers new customer mobile number portability, meaning you can bring your existing number with you when you join Shaka Mobile.